Betting is for fun — not to become a burden on your life. Responsible gambling at SportPesa means knowing your limits, sticking to a budget, and recognizing when it's time to stop.
Play Responsibly
Betting is entertainment, not income. The choice is yours — we're just here to show you the safer path.
Every feature is designed to keep your betting experience safe and enjoyable.
Set your own daily, weekly, or monthly deposit cap. Once set, you won't be able to deposit beyond that limit — not even manually.
If you feel you need a break, lock your account for a set period — anywhere from 7 days to permanently. You won't be able to log in during this time.
Decide in advance how long you want to play. Once that time is up, the platform will automatically log you out.
Your session will automatically end once your losses reach a set amount. This limit protects you from significant financial harm.
A pop-up will appear at regular intervals to remind you how long you've been playing and how much you've won or lost.
Reach out to our support team at any time. We're here to help without judgment — just email us at support@sportpesa.ws.
SportPesa believes betting is a form of entertainment — much like going to the cinema or watching a cricket match. But when it starts causing stress or financial hardship instead of enjoyment, that's a sign the line has been crossed. Responsible Gambling It means making conscious choices so that gambling never has a negative impact on your life.
Online betting is growing fast in Bangladesh. Many people can easily deposit via bKash or Nagad on their mobile and start playing right away. While that convenience is a plus, it makes responsible gambling just as important. That's why SportPesa has been committed to building a safe gaming culture from day one.
Keep in mind: Betting is never a guaranteed source of income. Every bet carries an equal chance of loss. Only bet what you can afford to lose.
Responsible gambling doesn't mean less fun. In fact, healthy habits make the experience even more enjoyable. Here are some good betting practices to follow:
Certain signs indicate that betting may be becoming a problem. If you notice any of the following in yourself, take a break immediately and seek help:
Asking for Help Is Not a Weakness: If you notice any of these signs, reach out to the SportPesa support team or activate self-exclusion yourself. It takes courage — and that's something to be proud of.
Answer the questions below honestly. If more than 3 answers are "Yes", use SportPesa's self-exclusion or limit-setting features right away.
Do you ever find yourself thinking you should have spent more time or money on betting?
Do you chase losses by betting more after a losing streak?
Have family or friends ever expressed concern about your betting?
Have you ever borrowed money or taken a loan to fund your betting?
Do you feel restless, irritable, or anxious when you can't bet?
Has betting affected your work, studies, or family responsibilities?
0–2 Yes: Generally safe. Stay mindful. | 3–4 Yes: Warning signs — set your limits. | 5–6 Yes: Seek help now and activate self-exclusion.
If you're struggling with addiction, don't wait — reach out to us. We handle everything with complete confidentiality.
support@sportpesa.ws
Set deposit limits, time limits, or self-exclusion on your account in just a few steps. The process is simple and takes effect instantly.
Lowering your limit takes effect immediately. However, increasing it comes with a 24-hour delay — this is intentional, and it's there to protect you.
Visit sportpesa.ws and log in with your mobile number and password.
Click the profile icon in the top right corner, then select the "Safe Gaming" or "Responsible Gaming" option.
Deposit limit, loss limit, session time, or self-exclusion — choose whichever works for you.
Set your preferred limits or time restrictions based on your budget and comfort, then confirm.
An OTP will be sent to your mobile for security. Enter it to confirm your limit — it takes effect immediately.
Every tool is designed to keep your betting experience safe and enjoyable.
Take a voluntary break from 1 day up to 6 weeks. Your account stays active during this period, but placing bets will be disabled.
If you want to stop betting entirely, activate permanent self-exclusion. Your account cannot be reopened after this.
View your complete betting and transaction history at any time — wins, losses, everything laid out clearly.
You'll be alerted via SMS and in-app notification as you approach your set limit.
SportPesa strictly prohibits anyone under 18 from participating. We've taken the following steps to keep younger family members safe.
If you suspect a minor is using SportPesa, please support@sportpesa.wsto let us know.
Use a password lock on your mobile or computer.
Keep your bKash/Nagad PIN out of reach of children.
Talk to your children about the risks of betting in plain, straightforward language.
If they start asking for money or becoming secretive, address it right away.